Shipping policy


Australia Post 

Any States affected by extreme weather may face some delays. Please contact the Australia Post website for updated postal delays and postage times.

 

Parcel Post Standard

Standard Post: FREE over AU$49.00

Standard Post: $6.95 under AU$49.00

Express Post

Shipping Cost: $9.95

*Please check with Australia Post for deliveries to Western Australia, Northern Territory and Country post codes, for more accurate postal delivery times.

Order handling time: 1-2 business days.

 

International Post - Prices updated at checkout 

Delivery times approximately - 18-25+ working days  

Customs and import charges apply for international orders and are the responsibility of the customer.

Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.

 

We deliver to all addresses on business days (Monday to Friday, excluding public holidays). Orders placed on weekends and public holidays will be dispatched the following business day.

Please visit our 'contact us' page for any additional inquiries.

Delivery conditions

While we always do our best to ensure your order is delivered within the relevant time frames, Evebamboo will not be liable for any loss or damage incurred by any person as a result of delay caused by our carriers that we have no control over, or by any event which is out of our reasonable control or foresight, including but not limited to any delay caused by an incorrect delivery address being provided to us.

Please note: International orders cannot be delivered to Post Office Boxes.